Managed to catch up with my ex-sec schoolmate yesterday night. We met up at Coffee Bean, and it was my idea to go there because it has been quite a while I haven't visited my favourite coffee outlet, also in desperation of sipping a cup of Ice blended Mocha, my favourite coffee at CB. Had a good time of conversation with him. It's always nice and relax to catch up with some friends, especially at night having a good cup of coffee, sitting down there and have a good time of fun and laughter. I can say this overwrites our stressful life @ work. No doubt about it.
Later gonna meet up with another friend from KL, came here for working attachment. He just bought a 60GB Ipod yesterday. Happy and excited, he realised that his Thinkpad doesn't store a lot of songs. So he asked me to burn some songs for him. I'm gonna treat him for dinner tonight at Pastamania, to show my appreciate for what he had done in me few years ago when I was in KL. I'm really thankful to him, and I pray that he will continue to make a difference on people's lives. Thanks Ian.
I want to watch this movie. Anyone wants to join me? If you want to catch a glimpse of this movie, watch this.
Later gonna meet up with another friend from KL, came here for working attachment. He just bought a 60GB Ipod yesterday. Happy and excited, he realised that his Thinkpad doesn't store a lot of songs. So he asked me to burn some songs for him. I'm gonna treat him for dinner tonight at Pastamania, to show my appreciate for what he had done in me few years ago when I was in KL. I'm really thankful to him, and I pray that he will continue to make a difference on people's lives. Thanks Ian.
I want to watch this movie. Anyone wants to join me? If you want to catch a glimpse of this movie, watch this.
Some photos with colleagues..
Training over. Yeah!!
BBQ session at Costa Sands Resort
It was drizzling. No joke.
One of the best! No doubt.
Korean beauties.
Mix of nationality
MRT, on our way back. Super tired.. Have to work on the next day. *yawn*
Took half day MC today, my first ever MC since I started working. Had headache and I felt the heat on my body. Couldn't concentrate on work very well.
It was 10.31am, 9 more mins left, which I need to inform my supervisor that I need to take afternoon leave. Still pondering whether to MC or not. Walked to the pantry and made a cup of tea, had a bun which I bought it from BreakTalk yesterday. Went back to my desk. 4 more mins to go, I'm still trying to get myself concentrating on my work in front of my laptop. Gosh.. The pain on my head came back again. Guess I really need to go back, consult the doctor of a nearby clinic, and rest. Yes, I went to tell my supervisor about it. He just asked me to send him an email and I can leave. I left office soon after.
Just woke up, felt afresh after a 4 hours nap. I think I'm better now after taken the medication. Tomorrow is another day of work. After that my long-awaited off day. Yeah!!
Some updates on work. Close to recieving 600 calls as of today. Time flies, almost 2 months I've been working. So far have been getting used to the working hours, rosters, working process and procedures. But still a lot to improve in terms of how to manage the call well with my customers, making sure by the end of the call I will be hearing things like "Thank you so much, you have been a great help to me", "Well, I really appreciate your help, thank you very much" and etc. It really makes my day and also to the customers; boosts up my confidence to perform better. Frankly speaking, it's not my forte to work this kind of position. I have no idea how long I will be staying on. I'll just take one step to another, embracing uncertainty.
Been having some deep thoughts lately. What is practical in life?? Is it practical to live our lives according to the world standard? How to be practical in spending money? Is it practical to spend more money because of the branding, the design of a product? Is it not practical if we purchase a product based on the usage itself and not the brand? Are we afraid of people looking down on us because we buy cheap, unbranded goods? Is it practical that we have to pursue branded goods so that we can stay on with the standard of this modern world? If that so, we shouldn't buy cheap stuff because it's not practical, right? Or...
If you are still thinking which one is practical and which one is not, I suggest that you spend your money on people. Do you know that there are people who can barely live on this world, people who doesn't have cheap clothes to wear, people who thinks life is a torturing process, suffering is the only word they can describe to you. So, what say you?
Another one. Would you want to have a"secured life" or a life of "taking risk"??
Would you live a life which you are able to pursue your dream car; dream house; dream wife, or a life full of uncertainty such as "will I be getting a car? Am I going to work here for long? Can someone tell me what should I do?"
If you have a choice, which one would you choose as your dream life? Or rather God's dream in your life??
It was 10.31am, 9 more mins left, which I need to inform my supervisor that I need to take afternoon leave. Still pondering whether to MC or not. Walked to the pantry and made a cup of tea, had a bun which I bought it from BreakTalk yesterday. Went back to my desk. 4 more mins to go, I'm still trying to get myself concentrating on my work in front of my laptop. Gosh.. The pain on my head came back again. Guess I really need to go back, consult the doctor of a nearby clinic, and rest. Yes, I went to tell my supervisor about it. He just asked me to send him an email and I can leave. I left office soon after.
Just woke up, felt afresh after a 4 hours nap. I think I'm better now after taken the medication. Tomorrow is another day of work. After that my long-awaited off day. Yeah!!
Some updates on work. Close to recieving 600 calls as of today. Time flies, almost 2 months I've been working. So far have been getting used to the working hours, rosters, working process and procedures. But still a lot to improve in terms of how to manage the call well with my customers, making sure by the end of the call I will be hearing things like "Thank you so much, you have been a great help to me", "Well, I really appreciate your help, thank you very much" and etc. It really makes my day and also to the customers; boosts up my confidence to perform better. Frankly speaking, it's not my forte to work this kind of position. I have no idea how long I will be staying on. I'll just take one step to another, embracing uncertainty.
Been having some deep thoughts lately. What is practical in life?? Is it practical to live our lives according to the world standard? How to be practical in spending money? Is it practical to spend more money because of the branding, the design of a product? Is it not practical if we purchase a product based on the usage itself and not the brand? Are we afraid of people looking down on us because we buy cheap, unbranded goods? Is it practical that we have to pursue branded goods so that we can stay on with the standard of this modern world? If that so, we shouldn't buy cheap stuff because it's not practical, right? Or...
If you are still thinking which one is practical and which one is not, I suggest that you spend your money on people. Do you know that there are people who can barely live on this world, people who doesn't have cheap clothes to wear, people who thinks life is a torturing process, suffering is the only word they can describe to you. So, what say you?
Another one. Would you want to have a"secured life" or a life of "taking risk"??
Would you live a life which you are able to pursue your dream car; dream house; dream wife, or a life full of uncertainty such as "will I be getting a car? Am I going to work here for long? Can someone tell me what should I do?"
If you have a choice, which one would you choose as your dream life? Or rather God's dream in your life??
How good it is to relax on my day off. A day where work related issues have simply no chance to knock on my mind; a day where I could simply do whatever things that I like; a day where I could choose not to eat bread for breakfast, cafeteria food for lunch and hawker food for dinner; a day where I can sleep a bit longer; a day......
Today I'm off from work. So what did I do? Woke up at 7.30am, went to buy carrot cake and soya bean juice for breakfast, ran some errands, went karaoke with my cousins (they are off today as well), jalan-jalan at a shopping mall, had afternoon nap, dinner, and now I'm here again typing. At least I'm happy of what I did today. It's fun and relaxing. A definite enjoyable day.
I should treasure the days that I get off, and do things that I like. Sleep, watch movie, chatting... Because it's the only day I'm off on the entire week. :) Arghh.. how I wish tomorrow I'm off as well. Hehe..
Refering to Live 8 which I mentioned on my previous post. I managed to find 2 reviews or opinions regarding this issue. One who thinks that Live 8 concerts will remind G8 leaders to do something abt poverty, and the other thinks will this message be heard. Check it out.
Time to take my shower and sleep. Good night!
Today I'm off from work. So what did I do? Woke up at 7.30am, went to buy carrot cake and soya bean juice for breakfast, ran some errands, went karaoke with my cousins (they are off today as well), jalan-jalan at a shopping mall, had afternoon nap, dinner, and now I'm here again typing. At least I'm happy of what I did today. It's fun and relaxing. A definite enjoyable day.
I should treasure the days that I get off, and do things that I like. Sleep, watch movie, chatting... Because it's the only day I'm off on the entire week. :) Arghh.. how I wish tomorrow I'm off as well. Hehe..
Refering to Live 8 which I mentioned on my previous post. I managed to find 2 reviews or opinions regarding this issue. One who thinks that Live 8 concerts will remind G8 leaders to do something abt poverty, and the other thinks will this message be heard. Check it out.
Time to take my shower and sleep. Good night!
Hi people. Apologize for the late update. Been concentrating a lot on work, hence feeling so tired and energy-less after a long day at office. But anyhow, I'm here again. And I will try to update as much as I can, as often as I can.
It has been 3 weeks since operation started. As of this date, I've handled more than 200 calls already. Among them, some good calls as in it's easy to handle and can be settled in no time. Others like troublesome, annoying, irritating calls and etc. You don't want to know man. Some of the customers are so computer illiterate that they called us to provide them basic computer knowledge. For example, this customer asked me the functions of every keys on the keyboard, and she claimed that she deserved to be taught because she has purchased Toshiba laptop, so it's our responsibility to teach users how to use their product. I mean yes, every product does comes with a user manual so that user can learn how to use a product, which I doubt many users are doing that nowadays. But for computer products, at least a user must obtain a certain level of computer knowledge. And this lady has 0% in this area, and she said she paid so much money on this laptop, therefore she deserved our service by teaching her how to use Microsoft Windows XP. Imagine she asked me this question, "What is the function of the Start button in Windows?" Gosh!!
Besides all those interesting calls that I've handled, some of you might not know that I'm working 6 days a week; my off days, break time, lunch hour are arranged according to the schedule. It will be changed every 2 weeks, meaning to say if starting this week my off day is on Monday, in 2 weeks time it will change to Tuesday, another 2 weeks Wednesday, and so forth. So in summary, my working schedule is not flexible. Most of the time I have to work on weekends. And my working hours starts from 7am to 3.30pm. So have to wake up at 5 plus in the morning. A lot of adjustment to make, but I trust God for His purpose and faithfulness in me. He will keep me strong, He will guide me in everything I do.
Just got my first pay few days ago. And I'm happy that I'm able to use it wisely according to my monthly budget which I've worked out. I guess the exciting part is about giving 10%. I know it's not a small sum; it's painful to give away so much. But hey, it is not belong to me, it's God. So it's my responsibility to take out this portion of money first from the pay, and not giving the leftovers. But the most exciting part is about giving some portion of my savings to someone else in this world who is poor and has needs that are not met. Maybe some of you might be thinking I'm earning big bucks now, able to spend money easily. Well, you are wrong then. I only get to save a bit every month, because there are people who needs more than me. They need our help. And I'm willing to give, I'm willing to scarifice, without asking for any reward back. I trust God to provide me what I need. I don't need to worry about tomorrow, because He knows what to do. Amen? :)
Just a random thought. Recently Live 8 concerts have been organised throughout the world in order to prevent poverty in Africa. Do you think by having concerts, having world class musicians and well known artists to perform on stage will help Africa?
Luther Vandross passed away last week after 2 years of battling with his illness. One of my favourite soul singer. His well known songs such as "Here and Now", "So Amazing", "Dance with my Father" and a duet with Mariah Carey "Endless Love". Will miss his voice definitely.
Ok. That's all for now. Roger and out.
It has been 3 weeks since operation started. As of this date, I've handled more than 200 calls already. Among them, some good calls as in it's easy to handle and can be settled in no time. Others like troublesome, annoying, irritating calls and etc. You don't want to know man. Some of the customers are so computer illiterate that they called us to provide them basic computer knowledge. For example, this customer asked me the functions of every keys on the keyboard, and she claimed that she deserved to be taught because she has purchased Toshiba laptop, so it's our responsibility to teach users how to use their product. I mean yes, every product does comes with a user manual so that user can learn how to use a product, which I doubt many users are doing that nowadays. But for computer products, at least a user must obtain a certain level of computer knowledge. And this lady has 0% in this area, and she said she paid so much money on this laptop, therefore she deserved our service by teaching her how to use Microsoft Windows XP. Imagine she asked me this question, "What is the function of the Start button in Windows?" Gosh!!
Besides all those interesting calls that I've handled, some of you might not know that I'm working 6 days a week; my off days, break time, lunch hour are arranged according to the schedule. It will be changed every 2 weeks, meaning to say if starting this week my off day is on Monday, in 2 weeks time it will change to Tuesday, another 2 weeks Wednesday, and so forth. So in summary, my working schedule is not flexible. Most of the time I have to work on weekends. And my working hours starts from 7am to 3.30pm. So have to wake up at 5 plus in the morning. A lot of adjustment to make, but I trust God for His purpose and faithfulness in me. He will keep me strong, He will guide me in everything I do.
Just got my first pay few days ago. And I'm happy that I'm able to use it wisely according to my monthly budget which I've worked out. I guess the exciting part is about giving 10%. I know it's not a small sum; it's painful to give away so much. But hey, it is not belong to me, it's God. So it's my responsibility to take out this portion of money first from the pay, and not giving the leftovers. But the most exciting part is about giving some portion of my savings to someone else in this world who is poor and has needs that are not met. Maybe some of you might be thinking I'm earning big bucks now, able to spend money easily. Well, you are wrong then. I only get to save a bit every month, because there are people who needs more than me. They need our help. And I'm willing to give, I'm willing to scarifice, without asking for any reward back. I trust God to provide me what I need. I don't need to worry about tomorrow, because He knows what to do. Amen? :)
Just a random thought. Recently Live 8 concerts have been organised throughout the world in order to prevent poverty in Africa. Do you think by having concerts, having world class musicians and well known artists to perform on stage will help Africa?
Luther Vandross passed away last week after 2 years of battling with his illness. One of my favourite soul singer. His well known songs such as "Here and Now", "So Amazing", "Dance with my Father" and a duet with Mariah Carey "Endless Love". Will miss his voice definitely.
Ok. That's all for now. Roger and out.